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Orders & Shipping

5 articles


Can I cancel my subscription at any time?

Of course! You are free to cancel your dog’s subscription at any time. You can either log into your account and cancel yourself, or contact our customer service team at [email protected] or call us: 323-922-5737 9am - 5pm PT, Mon - Fri. Your cancellatio

How long will my order take to arrive?

We offer free 3-5 day business shipping on all domestic orders. During busy periods of the year (for example, but not limited to, July 4th, Black Friday, Holiday Season), orders may take a little longer than normal to be processed. Delivery times may

What happens if my order doesn’t arrive within 5 days?

Please make sure to check the tracking link in your shipping confirmation email. Depending on your location and chosen shipping method it can sometimes take more than 5 business days for your order to arrive. If you are still struggling to track your

Is shipping free?

US 3-5 day shipping is free for all orders over $25.

Where do you ship to?

We currently only ship to states and territories within the United States.