Veterinarian Supplement FAQs

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Front Of The Pack

Veterinarian FAQs

What are the benefits of air drying?

Is air-dried food safe?

Is your food 'complete and balanced'?

Does Front Of The Pack meet AAFCO guidelines?

Who formulated your recipes?

How should I transition my dog over to your food?

How long does the food stay fresh?

How many lbs / cups / grams / ounces is 1 pack of FOTP food? How long will a bag last me?

Can my puppy eat FOTP's food?

What should my dog's poop look like?

Do you meet the WSAVA Guidelines?

Air Dried Food

How long will it take to see the results of my dog’s supplement?

Will my dog like the supplement taste?

Are the supplements allergen-free?

Is there any risk of my dog overdosing on their supplement?

Can I eat my dog’s supplement?

Can I cancel my subscription at any time?

How long will my order take to arrive?

What happens if my order doesn’t arrive within 5 days?

Is shipping free?

Where do you ship to?

Orders & Shipping

What is your return policy?

How long will it take to receive my refund?

Returns & Refunds

Are your supplements suitable for dogs on a protein restricted diet?

What are the contraindications for your supplements?

Are your supplements safe to use alongside concurrent medications?

Do you employ a qualified nutritionist?

Who formulates your supplements?

How are your supplements tested?

Where are your supplement ingredients sourced?

Where are your supplements produced and manufactured?

What quality control measures do you use when manufacturing your supplements?

What kind of product research has been conducted?

Do your supplements carry the National Animal Supplement Council’s quality seal?

Has the production facility been independently audited and certified by an independent auditing organisation?

Do you follow cGMP?

Do your supplements contain Gluten or GMO ingredients?

How do I sign up to the FOTP Refer a Friend program?

How do I claim my rewards?

Can I use multiple coupon codes on a single purchase?

Is there a minimum spend?

How do I share my link?

Referral Terms and Conditions

Refer a Friend

Tell me more about pre-orders?

When is payment taken for my pre-order?

Can I use a promotion code?

I have other items in my cart, can I check out with these at the same time as my pre-order?

Why do I have to wait for my delivery?

I’ve changed my mind. Can I cancel my pre-order?

Who are Purple Dot?

Pre-orders

Veterinarian FAQs

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Veterinarian Supplement FAQs